Support
Here are some of the most frequently asked questions about our custom gifts, order process, and how the generator works. Can’t find what you're looking for? Just leave us a message using the contact form below.
Ordering & Shipping
Orders are typically processed within 2-4 business days.
At this time, we only ship within the United States. If you need international delivery, just leave us a message using the contact form below.
Product & Design
Yes! You’ll see a live 3D preview of your personalised item before checkout — including image, text, and placement.
You can pick from multiple illustrated styles — including cartoon, sketch, soft-anime, comic and more. We’re always adding new ones!
Absolutely. You can add names, messages or short phrases to your design. You can also generate suggestions based on style and tone.
We're always looking to expand our style library. If you have an idea for a new art style — whether it's inspired by a theme, mood or even a personal project — just let us know using the contact form below. While we can't guarantee every request, we review all suggestions and may include them in future updates!
Returns & Exchanges
Because every item is custom-made, we unfortunately do not accept returns or exchanges. All sales are final.
If your item arrives with a defect, misprint or damage, please send us a message using the contact form below within 7 days of delivery. We’ll review your case and offer a replacement or refund as appropriate.
Sure! Just scroll down and use the contact form — we’re happy to help with anything from custom requests to shipping updates.
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